Payment Policy

Effective Date: January 17, 2025

At Chic Diamond D, we prioritize providing a secure and convenient payment experience for our customers when purchasing eyewear. This Payment Policy outlines the payment methods we accept, the processing steps involved, and the security measures in place to ensure your transaction is handled with the utmost care. By placing an order on our website, you agree to the terms and conditions outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all eyewear purchases:

  • Credit and Debit Cards: We accept payments from major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal: You can use PayPal for a secure and efficient checkout experience.

  • Other Payment Methods: Depending on availability, we may offer additional payment options such as Apple Pay and Google Pay.

All payments are processed in U.S. dollars (USD).

2. Payment Processing

  • Authorization: When you place an order, your payment method will be authorized to verify that it is valid and that sufficient funds are available. We will confirm the payment authorization before processing your order.

  • Payment Capture: The payment will be captured when your eyewear order is shipped. This means the funds will be debited from your account once your order is dispatched.

  • Order Confirmation: After your payment is successfully processed, you will receive an email confirmation with the details of your order, including the items purchased and the total amount charged.

  • Declined Payments: If your payment is declined, we will notify you immediately. You will have the option to update your payment details or choose an alternate payment method. If we are unable to successfully process your payment, your order will be canceled.

3. Security of Payment Information

At Chic Diamond D, we use the latest security technology to protect your payment information:

  • SSL Encryption: All sensitive payment information, including your credit card details, is encrypted using Secure Socket Layer (SSL) technology. This ensures that your data is securely transmitted during the payment process.

  • PCI-DSS Compliance: We comply with the Payment Card Industry Data Security Standard (PCI-DSS) to protect your payment details from unauthorized access.

4. Billing Information

When placing an order, please ensure that your billing information (name, address, payment details) is accurate and complete. This information is necessary to verify your payment and to process your order.

  • Billing Address Verification: We verify the billing address with the payment provider to ensure that the information is correct. If there is any discrepancy, the payment may be declined, or we may request additional verification.

5. Sales Tax

Sales tax will be applied to your order based on the shipping address and the applicable local tax rates. The appropriate sales tax will be calculated during checkout and included in the final price of your order.

6. Refunds and Adjustments

  • Refunds: If you return an item or cancel your order, the refund will be issued to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more details on how returns and refunds are handled.

  • Payment Adjustments: If there are any issues with your payment or billing, please contact us immediately. We will review the issue and make the necessary adjustments to your payment.

7. Payment Issues

If you experience any difficulties with your payment or have concerns about any charges, please contact us for assistance. We will help resolve any payment-related issues to ensure a smooth transaction.

8. Changes to Payment Policy

We may update or modify this Payment Policy from time to time. Any changes will be posted on our website, and the updated Effective Date will be noted. We encourage you to review this policy periodically to stay informed about how we process payments.

9. Contact Us

If you have any questions or concerns regarding payments, please feel free to contact us:

Chic Diamond D
3676 Cherry Tree Drive,
Jacksonville, Florida,
United States

Phone: 904-371-6368
Email: info@chicdiamondd.com
Website: chicdiamondd.com

Thank you for shopping with Chic Diamond D! We are committed to providing a secure and convenient payment process for all our customers. If you have any questions or need assistance, our customer support team is ready to help.